In an in-depth study completed by Forbes, there is compelling evidence that a migration to a Server provides rapid and significant return-on-investment. With Payback Periods ranging from 1.3 months to two years and ROI between 63 percent to more than 2000 percent, small business owners are quickly recovering investments and realizing enormous benefits. iNamics helps smaller firms extend their geographic reach, find new customers, and increase revenues while holding costs steady or decreasing them. Although it is not measurable in financial terms, the study suggests that the �portability� of a Server deployed by iNamics allows small business owners to both work harder and spend more time on family activities, which could be a compelling factor in the purchase decision.

Servers allows small and medium size businesses to reach more customers and service them better. Improved customer responsiveness represented 6% of the identified benefits and is anticipated to lead to both retention and generation of revenues. Increased customer responsiveness resulted from better internal access to shared data and remote access/mobility.

Case Study: C&S Sales is a marketing collateral and promotions company. The key to expanding its customer base is the ability for its outside sales representatives to work on custom orders with existing and prospective customers. Custom orders drive larger order size and higher margins. Its sales organization is set up in teams with inside customer service representatives assigned to outside sales reps.

Before the deployment of a small business Server, and specifically Microsoft's SharePoint software, C&S's outside sales reps were spending too much time on order replenishment and fulfillment transactions. Their customer service representatives were also inundated with the paper and tasks associated with order fulfillment transactions. By deploying a small business server and developing a self-service collaborative environment between their customers, outside sales and inside customer service reps, C&S eliminated the need for the outside sales reps to handle the replenishment and fulfillment transactions and reduced the time CSRs spend on fulfillment transactions by 30 to 40%. This translated into multiple benefits for C&S and its customers. Customers' orders are now filled sooner, thus improving customer responsiveness, and the sales teams can now focus on the larger, custom high-margin orders. The company expects that these benefits will equate to an increase in sales of approximately 5% and in an avoidance of costs of between $15,000 and $20,000 per CSR per year.

Virtually all of the companies surveyed reported that deploying a business Server had already led to dramatic gains in business value, as reflected by:

* Increased responsiveness to customer needs and requirements
* Improved productivity through reduction in task work and increased output
* Additional time to focus on core business issues, and not on disruptions caused by IT infrastructure failures or security breaches

Value was further expressed in terms of the impact in the ability to protect and increase revenues and the ability to avoid and reduce costs.

A Server from iNamics for your business can come loaded with dozens of productivity enhancement tools that allow employees to find and share documents easily, collaborate on projects, automate many routine tasks, and access the workplace remotely. Productivity gains represented 82% of the identified benefits.

Before deploying a Server for their business, The Fischer Group, was bogged down in paperwork. In order to ensure accurate information was available to handle customer inquiries, the food services industry manufacturer�s representative, kept copies of all pieces of paper supporting every transaction, including purchase orders, acknowledgements, customer notes, and so on. As a result, document management involved handling the same documents repeatedly and required personnel whose primary task was to manage the large volumes of paper files. Files were accessible only during business hours (8-5), and employees who needed a particular document could simply hope that it was in the right place.

General Manager Gene Austin anticipates that using Windows SharePoint Services, a preconfigured internal Web site solution that serves as the central repository of all project information documents, contacts, tasks, discussions, and more will save the company 15-20% of the time spent going to file cabinets, searching for and retrieving information. The ability to share documents electronically will help facilitate customer inquiries and help ensure that the company is always on top of its orders, has information at its fingertips, and can support additional business from its customers.

Mobility & Remote Connectivity

Remote connectivity provides remote access to shared network resources, email, and desktop using Internet-enabled computers or mobile devices. iNamics can set it up so that users can connect securely to their server via a VPN connection or through Web Access.

Complex VPN set-up is no longer required with the Remote Web workplace. Besides email, companies can utilize a variety of features remotely. Now, all with just 2 clicks, iNamics can set it up so that users "Connect to desktop" and "Computer Name" securely, no matter where they are. Also, Internet email based on the Microsoft Exchange Server provides a messaging solution for Internet and intranet email and integrates with Microsoft Office Outlook for scheduling meetings or having online conferences. In addition, MS Exchange Server provides users with remote Web access to email, scheduling, and contacts through Outlook Web Access. The Forbes study found that users had reduced their time in managing, organizing, and reading email.

Servers can also be set up to allow company users to store and share information on network drives, gain access and share printers, fax services, and other network resources. By files and folders being readily accessible, the Forbes study found that companies improved communication between locations; increasing speed of their systems and operation.